Tampilkan postingan dengan label Treo USB Modem. Tampilkan semua postingan
Tampilkan postingan dengan label Treo USB Modem. Tampilkan semua postingan

Rabu, 12 Agustus 2009

Frequently asked questions on USB Modem

  1. Windows desktop does not popup a New Hardware wizard window.

    Please log-in as an Administrator and try a different USB port.

    Also, please check the existence of any unknown devices under Control Panel -> System -> Device Manager -> Modems (USB modem mode must be activated at the time). If you see an unknown device, open its Properies -> Update driver and point the installation wizard to the usbmdmtreo2k.inf file.

  2. Does Palm USB Modem support Mac OS X Leopard?

    Yes, it does. Palm USB Modem works with Leopard both in Bluetooth and USB mode.

  3. Does Windows Mobile USB Modem support Mac OS X Leopard?

    Yes, USB Modem WM 1.30 supports Mac OS X Leopard both in Bluetooth and USB mode.
    If you use Mac OS X Leopard and USB mode does not function in your cellular surroundings, feel free to contact us and tell us your device model, your OS version (WM 5.0, WM 6.0 or WM 6.1) and your cellular operator.

  4. USB Modem and Asus EEE PC.

    Unfortunately we cannot provide authoritative instructions on using USB Modem with Asus eee PC as we do not have this device. However, we have many successful reports with these instructions.

  5. USB Modem and Ubuntu.

    With Ubuntu we can recommend these instructions

  6. How does USB Modem software differ from other programs like PDAnet?

    Technically speaking, USB Modem implements USB CDC ACM protocol, while PDANet uses ActiveSync to transfer data over USB. In practice that means that USB Modem does not require ActiveSync and supports not only Windows but also Linux and Mac OS X (including Leopard) desktop operation systems. As for Bluetooth connection, technically there is no difference.

  7. Does USB Modem support Mac Wi-Fi Internet Sharing?

    Yes, it does. Using the built-in Airport wireless networking and the "internet sharing" system preference you can share the USB Modem/Treo connection (both Bluetooth and USB) at the same time on two Mac computers.
    First, make sure the "host" is connected to the internet via USB Modem and the PDA.
    Second, open System Preferences on the host MacBook Pro and choose "Sharing".
    Select enable Internet sharing, and choose the connection, and the method of sharing (Airport). See this Wi-Fi Internet Sharing screenshot.
    Then on the "guest" MacBook Pro that wants to share the internet connection, from the airport icon in the Mac's menu bar, select the name of the hosting computer with the USB Modem internet connection.

  8. The New Network Port Detected does not appear on Mac OS Leopard

    Please go to System Preferences/Network. Then click on the + on the bottom left of the window listing the ports. That will create a new service. After that please select the USB Modem item in the list, that will then add the new network port.

  9. "No dial tone" error, error 680.

    Windows desktop: the "No dial tone" error usually appears when something wrong is selected in the Connection Properties -> General tab -> Modems list. Tell us what is selected in Connection Properties -> General tab -> Modems list (USB Modem must be active at that time).

  10. WM USB Modem crashes when trying to connect.

    Make sure you stopped and closed ActiveSync.

    1. Disable USB Modem
    2. Kill the ActiveSync application
    3. Restart USB Modem
    4. Attempt to bring up PPP from your computer
  11. WM USB Modem returns a NO CARRIER error.

    Make sure you stopped and closed ActiveSync.

  12. Guidelines for using Palm USB Modem to connect via BT to a Nokia N810.

    All you have to do is to install USB modem on your Palm, disable the built-in DUN (option "suppress built-in DUN" in the USB Menu on your Palm in the top left corner), set it to Bluetooth mode and then you can go to setup the Nokia N800, N810 or Nokia 770 with just the Bluetooth connections installed on the Nokia device. No extra files are needed.

    Similarly, USB Modem works in Bluetooth mode with TomTom ONE and TomTom ONE XL devices.

  13. Palm USB Modem is frequently disconnecting when used with Mac OS X Leopard.

    Please try to enable or disable the "Send echo packets" option in the Network Properties (under PPP Options...)

  14. USB Modem is frequently disconnecting from a Windows desktop.

    Try to toggle the options in the Connection Properties -> Networking tab -> PPP settings.

  15. "Failed to enable modem mode" error when using Palm USB Modem.

    Try to enable the "suppress built-in DUN" option in the USB Modem menu (in the top left corner).

  16. I used WM USB Modem for two weeks and had at least 20 connections, suddenly the "Enable" button became unclickable.

    If you were able to use WM USB Modem and then suddenly the Enable button stops functioning, it means that the trial has expired. For some reasons on Motorola Q the trial expiration dialog may sometimes fail to appear.

  17. Under Mac OS the following error occurs: "A crossed connection has been detected. Please verify settings and try again".

    Make sure that the correct modem script is selected here - Leopard script selection. Please note that if you have a CDMA device, then you have to select "Mobile Stream CDMA". Please check your username and password as well.

  18. "Service Connecting Progress: Error: Cannot connect to the internet because a dial-up networking session is active. End the DUN session and try again. OK" The Bluetooth modem it disconnects and the laptop says: "The connection was terminated because the other side is not responding. Please try again."

    Try to enable the "suppress built-in DUN" option.
    Please make sure that no program (such as a mail or a chat application) on your Palm tries to check the internet periodically. When the modem session is active it is not possible to use Internet from the phone itself. So when an e-mail app tries to connect to Internet it fails because the resource is already used by the USB Modem session.

  19. Does USB Modem use call time minutes or a data plan?

    USB Modem uses a regular data plan.

  20. If I receive an incoming call while using USB Modem I get disconnected from the internet temporarily. Is that normal?

    Yes. This is an expected behaviour. You can try to look for third-party applications which can disable incoming calls.

  21. How to obtain Sprint user name and password.

    Sometimes blank credentials work, sometimes do not. Please see here for the Sprint password/username retrieval.

  22. When USB Modem is activated, the network connection on my phone turns off and I can't seem to get it back on without turning off USB Modem.

    USB Modem uses the internal phone modem to provide the connection and since this is a single-user resource, the on-phone Internet connection will not work.

  23. AT&T/Cingular credentials

    If you use Cingular Blue, AT&T or Nextel:
    username: blank
    password: blank

    If you use Cingular Orange:
    username:
    password: CINGULAR1
    More settings can be found here, although they are about Blackberry, the same password/username settings apply to Palm and Windows Mobile.

  24. Verizon credentials

    Usually the Verizon credentials are as follows:
    username: NNNNNNNNNN@vzw3g.com
    password: NNNNNNNNNN
    where NNNNNNNNNN is your phone number;
    Please note that sometimes with Verizon the dial number might be #777 and the username and password might be blank.

  25. I purchased Palm USB Modem but I am still getting a message about a trial period.

    Looks like the full version did not replace the trial one for some reason. Completely remove the trial version on the device (USBModem.prc and BtDunMgrLibStub.prc), soft-reset it. If you do not know what "Soft Reset" means read these instructions on soft resetting your Palm

  26. I have Windows XP Pro. When I open the modem status window and click properties, select usb modem, and click configure, 921.6 kb/s is the fastest speed it allows me to choose.

    That is a dummy number. The real speed could be higher or lower than this value. You can try to measure the actual speed using speedtest or mspeed.

  27. How do I get the USB Modem driver to install?

    Please note that USB Modem has its own drivers. Please see the detailed instructions on installing these drivers in the attached USBModem_UG.pdf (USBModemWM_UG.pdf). These instructions differ depending on a desktop OS.

  28. Sprint HTC Touch or Treo 700wx won't work for bluetooth.

    Please note that you should see two DUN services available on this mobile device. One is a standard "Dial-up networking" and another is "Mobile-Stream DUN". Make sure to use the second one.

  29. "Error 678: There was no answer" when I try to connect.

    First please check the basic connection to the Treo. To do this, enable the USB modem mode, go to Control Panel -> Modems -> Properties and select Diagnostics. If the exchange is ok, send us the log file. See the last question in this f.a.q. on how to send log files.

  30. While installing USB Modem I get the following error message: "Cannot create a stable subkey under a volatile parent key."

    Before the USB Modem installation please disable any firewall or antivirus software. After the installation is complete, you can enable this kind of software again.

  31. How to update a USB Modem driver on Windows Vista?

      Please try the following:
    1. Enable the USB modem mode on the Treo and connect it to the PC with a USB cable.
    2. Launch Control Panel -> System -> Device Manager. Do you see the USB Modem or Unknown USB device under "Modems" title in the device tree?
    3. If you see an unknown device, open its Properies -> Update driver and point the installation wizard to the usbmdmtreo2k.inf file.
  32. Is it possible to use Palm Treo/Palm Centro as a Bluetooth modem for T|X or Zodiac?

    We have several successful users' reports on that. You can enter USB Modem information (Connection, User Name, Password etc.) in the T|X Prefs - Network section.

  33. I cannot select a modem script, there is no selection list on my Leopard. Mobile Stream is not listed in the drop down menu of Modems from the Networking page.

    Press Network Properties - > Advanced, then select Modem tab and setup the scripts in the Vendor/Model pull-down lists as described in the following screenshot - Leopard Modem scripts selection. Please note that the screenshot shows GSM, you have to use a CDMA script if you have a CDMA phone.

    Make sure you have selected "Other" in the Vendor pull-down list in the Modem tab of the Treo network port settings

    If you still do not have the Mobile Stream CDMA script there, please try to put the scripts in the "/System/Library/Modem Scripts" or in the "/Library/Modem Scripts" folder.

  34. My problem is not described in this guide.

    Please tell us your desktop OS, your device model, your carrier, the exact error message (and/or the exact step in the installation guide which caused difficulties) and send us a log file.
    Sending a Mac log file: enable the "Use verbose logging" in the USB Modem network port properties under PPP Options... (in Mac OS Leopard you should go to System Preferences - Network, then select USB Modem and press the 'Advanced...' button and go to the PPP tab), launch Applications -> Utilities -> Console, set it to show the /var/log/system.log and try to connect again. You should see the lines appearing in log. Copy/paste them into the e-mail and send us.
    Sending a Windows log file: copy/paste C:\WINDOWS\ModemLog_Treo NNN USB Modem.txt directly into the e-mail

USB Modem User's Guide

Mobile Stream USB Modem User's Guide
Version 1.59 for PalmOS
Contents
1.Introduction............................................................................................................................................2
1.1.About USB Modem.........................................................................................................................2
1.1.1.USB Modem Features..............................................................................................................2
2.Using USB Modem with Windows XP/2000/Vista ................................................................................3
2.1.Installation...................................................................................................................................... 3
2.1.1.Installing the USB Driver........................................................................................................ 3
2.2.Connecting via USB........................................................................................................................3
2.2.1.Creating a New Connection.....................................................................................................4
2.3.Connecting via Bluetooth................................................................................................................5
2.4.Upgrading.......................................................................................................................................5
2.4.1.Upgrading the USB Modem Driver.........................................................................................5
3.Using USB Modem with Mac OS X.......................................................................................................6
3.1.Requirements..................................................................................................................................6
3.2.Installation...................................................................................................................................... 6
3.3.Connecting via USB........................................................................................................................6
3.3.1.Configuring a USB Network Port........................................................................................... 6
3.4.Connecting via Bluetooth................................................................................................................7
3.4.1.Configuring a Bluetooth Network Port....................................................................................7
3.5.Upgrading.......................................................................................................................................9
3.5.1.Upgrading to version 1.50 or higher........................................................................................9
4.Using USB Modem with Linux............................................................................................................ 10
4.1.Requirements................................................................................................................................10
4.2.Installation.................................................................................................................................... 10
4.3.Setting up a PPP Connection.........................................................................................................10
4.4.Connecting via USB......................................................................................................................10
4.5.Connecting via Bluetooth..............................................................................................................11
4.6.Upgrading.....................................................................................................................................11
5.Troubleshooting................................................................................................................................... 12
5.1.Cannot Connect via Bluetooth on Treo 700p/755p/Treo 680 or Centro.......................................12
5.2.Windows cannot find the USB driver for palm Centro.................................................................12
Copyright © 2006-2007 Mobile Stream. All rights reserved.
No part of this USB Modem User’s Guide may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photographic, magnetic, or
otherwise, without the prior written permission of Mobile Stream.
1. Introduction
1.1. About USB Modem
USB Modem allows you to use Treo 600, Treo 650, Treo 680, Treo 700p, Treo 755p and Centro
smartphones as a USB modem for connecting a desktop or notebook computer to Internet. To surf the
Internet from your PC you will need only a USB cable and a Treo with GPRS/EDGE service or CDMA
data plan. Bluetooth connection is also supported.
1.1.1. USB Modem Features
● Support for Treo 600, Treo 650, Treo 680, Treo 700p, Treo 755p and Centro smartphones
● Support for Windows XP/2000/Vista, Mac OS X and Linux operating systems
● Support for USB and Bluetooth connectivity
● Support for Background mode so it is possible to make outgoing voice calls or perform other
activity on the Treo without disabling the modem mode
● Small memory footprint (35 KB)
Page 2 of 12
2. Using USB Modem with Windows XP/2000/Vista
2.1. Installation
Unzip the USB Modem archive anywhere on your disk. Windows XP and Vista understand .zip files
out of the box, but for Windows 2000 you will need WinZip or other similar program to extract the
files. Install USBModem.prc in the Treo RAM (not a card) using a HotSync or by other means. Refer to
the Upgrading section below for instructions if the older version was ever installed on your device.
This is especially important when upgrading from early version 1.58 of USB Modem.
2.1.1. Installing the USB Driver
Make sure that USB Modem is installed on your Treo.
1. Login into Windows PC with the Administrator privileges.
2. Connect your Treo with the USB Modem application installed to the PC using a USB cable.
3. Launch the USB Modem application, set the Connectivity method to USB and enable the
modem mode. A balloon with the text “Treo 650 USB Modem” (or named according to your
actual device) will be popped up near the Windows tray.
4. After a short period of time the Found New Hardware Wizard screen will appear. Select the
No, not this time option and press the Next button.
5. Select the Install from a list or specific location option on the displayed dialog and press the
Next button.
6. The Please choose your search and installation options dialog will appear on the screen.
Uncheck the Search removable media option, and use the Browse button to point to the
drivers\windows folder in the unzipped USB Modem distribution. After that, press the Next
button.
7. The installation will be started and the Hardware Installation warning will be displayed. Press
the Continue Anyway button to go on with the installation.
8. After that, the Completing the Found New Hardware Wizard screen will appear. Press the
Finish button.
9. The USB Modem driver installation is now complete and Windows will pop up a balloon with
the text “Your new hardware is installed and ready to use”.
2.2. Connecting via USB
You need to create and configure a new Windows network connection to go to the Internet using a Treo
with the USB Modem application installed. The instructions are provided in the
Creating a New Connection section below.
Once the connection is configured, you just need to connect the Treo with a USB cable to your PC,
start USB Modem, set the Connectivity method to USB, enable the modem mode on Treo and start
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the connection on the PC.
To disconnect, tap on the active connection icon in the Windows tray, select the Disconnect option,
wait a few seconds while the connection is shutting down and disable the modem mode on the Treo.
2.2.1. Creating a New Connection
The connection setup procedure must be performed after a successful installation of the USB Modem
driver.
1. Consult your wireless provider on the important parameters that are necessary to setup the
connection. These include the dial number, user name and password. For GPRS or EDGE
connections the access point name (APN) is also required.
2. Start the Create a new Connection wizard. To do this, press the Windows Start button, select
Connect To, choose Show all connections and look for the wizard in the Network Tasks area
in left of the panel. Alternatively, go into Windows Control Panel and choose the
Network Connections item.
3. The Welcome to the New Connection Wizard screen will be displayed. Press the Next button
to proceed.
4. The Network Connection Type screen will be displayed. Select the Connect to the Internet
and press the Next button.
5. The Getting Ready dialog will appear. Select the Set up my connection manually option and
press the Next button.
6. The Internet Connection dialog will appear. Choose the Connect using a dial-up modem
and press the Next button to proceed.
7. The Connection Name screen will be displayed. Type in the name of the connection. For
example, Internet via Treo USB Modem looks good. Press the Next button.
8. The Phone Number to Dial screen will be displayed. Type in the dial number provided by the
wireless operator and press the Next button. Usually the number is #777 for CDMA networks
and *99***1# (or just *99#) for GSM networks.
9. The Internet Account Information screen will be displayed. Enter the user name and
password as provided by the wireless operator, disable the Make this the default Internet
connection checkbox and press the Next button.
10.The Completing the New Connection Wizard screen will be displayed. Enable the
Add a shortcut to this connection to my desktop for easy connection access and press the
Finish button.
11.This step is necessary for GPRS or EDGE connections only. Proceed directly to step 12 for
CDMA data connection!
1. Connect your Treo to the PC using a USB cable and enable the modem mode in the
USB Modem application. Press the Windows Start button, select Control Panel,
launch the Phone and Modem Options panel, select the Treo 650 USB Modem entry
(or named according to your actual device) in the Modems tab and press the Properties
button.
Page 4 of 12
2. In the Treo USB Modem Properties dialog select the Advanced tab and type in the
string AT+CGDCONT=1,”IP”,” APN ” in the Extra Initialization Commands field.
APN is the access point name provided by the wireless operator. Make sure all the
quotes are typed correctly. Press the OK button to exit the
Treo USB Modem Properties dialog and return to the Phone and Modem Options
panel. Close it as well.
12.Now start the Connect Internet via Treo USB Modem dialog by double-clicking on its icon
on the Windows desktop and press the Properties button.
13.The connection properties dialog will be displayed. Make sure the Use dialing rules option is
disabled and press the OK button.
14.The GPRS or CDMA data connection setup using a Treo with a USB Modem application is
finished. Make sure the Treo is connected to a PC using a USB cable, enable the modem mode
and press the Dial button to connect to the Internet.
2.3. Connecting via Bluetooth
Connection via Bluetooth is intended primarily for the wireless operator branded units with the
disabled or limited Bluetooth DUN functionality. Since there are many Windows Bluetooth stacks
available (e.g. Microsoft, Broadcom/WIDCOMM, BlueSoleil or Toshiba), the connection setup is not
described here. Consult the documentation that comes with your Bluetooh software on setting up the
DUN connection.
Notice for Treo 700p/755p/680 and Centro users: choose the “Mobile Stream DUN” service instead of
the standard “Dial-up networking” when connecting if you did not select the Suppress Built-in DUN
option in the USB Modem.
2.4. Upgrading
To uprade USB Modem to a new version just install the new USBModem.prc file on the Treo and start
the application. When upgrading from the USB Modem version 1.58 or earlier it is necessary to
reinstall the USB driver on a PC. This is described in the section Upgrading the USB Modem Driver
below.
2.4.1. Upgrading the USB Modem Driver
1. Press the Windows Start button, select Control Panel, enter the Phone and Modem Options
panel, go into the Modems tab, select the Treo 650 USB Modem entry and uninstall it by
pressing the Remove button.
2. Now, make sure the new version of USBModem.prc is installed on the Treo and install the new
driver as described in the Installing the USB Driver section above.
Page 5 of 12
3. Using USB Modem with Mac OS X
3.1. Requirements
Mac OS X version 10.4 (Tiger) or higher is required for the USB or Bluetooth connection via Treo
with USB Modem installed to work. Mac OS X version 10.2, 10.3 or Mac OS X 10.1 may work too
but are not officially supported. Moreover, the AppleUSBCDCDriver Patch (downloadable from
Apple's site) has to be installed for Mac OS X 10.1 for the USB connection support.
Mac OS X 10.5 (Leopard) was in closed beta at the time of the release but should be compatible with
USB Modem.
3.2. Installation
Unzip the USB Modem archive anywhere on your Mac. Install USBModem.prc in the Treo RAM (not
a card) using a HotSync, Missing Sync or by other means. Also copy the Mobile Stream CDMA and
Mobile Stream GSM files from the drivers/macosx directory in the unzipped USB Modem distribution
to the /Library/Modem Scripts folder on your Mac.
3.3. Connecting via USB
You need to configure the USB Modem network port before using the Internet connection. See the
Configuring a USB Network Port section below.
To connect, plug the Treo using a USB cable into your Mac, set the Connectivity method to USB,
enable the modem mode on the Treo and start the connection. There are plenty ways to do this. The
easiest one is to tap on the phone connection icon in the right side of the Mac OS X menu bar and
select the Connect item in the pull-down list. For GPRS or EDGE networks the additional message
box will appear asking for the access point name (APN). Type it in and press the OK button to
continue connecting. Note, if you see the Mac OS X message saying that it can't find the device, though
the Treo is attached and modem mode is enabled, go to the System Preferences -> Network dialog,
choose the Treo 650 USB Modem (or according to your actual device) configuration panel, press the
Apply Now button and try to reconnect.
To disconnect, choose the Disconnect action in the connection's pull-down menu.
3.3.1. Configuring a USB Network Port
It is assumed that USB Modem was successfully installed as described in the Installation section
above.
1. Consult your wireless provider on the important parameters that are necessary to setup the
connection. These include the dial number, user name and password (the latter two may be
blank). For GPRS or EDGE connections the access point name (APN) is also required.
2. Connect your Treo with the USB Modem application installed to the Mac using a USB cable.
3. Start the USB Modem application on the Treo, set the Connectivity method to USB and
enable the modem mode.
Page 6 of 12
4. Go into System Preferences -> Network. You should see the New Port Detected message box
that says that a new network port called Treo 650 USB Modem (or according to your actual
device) has been detected. Press the OK button to proceed. Sometimes you would not see this
message box. This might happen if the Network panel was launched too fast after enabling the
modem mode on the Treo and the system did not enumerate the USB bus yet. In this case close
the System Preferences, disable the modem mode on the Treo then enable it again and repeat
this step.
5. Select the Treo 650 USB Modem item in the Show pull-down list.
6. Properties for the network port will be displayed. Go to the Modem tab and select either
Mobile Stream CDMA option (for CDMA 1xRTT or EvDO networks) or
Mobile Stream GSM option (for GSM GPRS or EDGE networks) in the Modem pull-down
menu. It is recommended to disable the Wait for dial tone before dialing option.
7. Go back to the PPP tab, type in the optional Service Provider name (e.g. Internet via Treo
USB Modem), fill in the Account Name, Password and Telephone Number fields with the
values you got from your provider. Usually the number is #777 for CDMA networks and
*99***1# for GSM networks.
8. Now press the PPP Options... button and disable the Send PPP Echo packets and
Use TCP header compression options in the dialog then press the OK button. Note that with
Verizon you may actually need to enable the Send PPP Echo packets option to prevent
disconnecting after short period of inactivity.
9. Press the Apply Now button to save the network port settings.
10. Press the Dial Now button. In the displayed dialog press the Connect button to start the
connection. Note that for GPRS or EDGE connection the additional message box will appear
asking for the access point name (APN). Provide it and press the OK button to go on with the
connection process.
3.4. Connecting via Bluetooth
You need to configure the Bluetooth network port before using the Internet connection. See the
Configuring a Bluetooth Network Port section below. Take care of the Treo 680/700p/755p specific
setup (step 12) if you have such a device.
To connect, set the Treo Bluetooth in the discoverable mode, launch the USB Modem application, set
the Connectivity method to Bluetooth, enable the modem mode on the Treo and start the connection
on the Mac. There are plenty ways to do this. The easiest one is to tap on the phone connection icon in
the right side of the Mac OS X menu bar and select the Connect item in the pull-down list. For GPRS
or EDGE networks the additional message box will appear asking for the access point name (APN).
Type it in and press the OK button to continue connecting.
To disconnect, choose the Disconnect action in the connection's pull-down menu.
3.4.1. Configuring a Bluetooth Network Port
It is assumed that USB Modem was successfully installed as described in the Installation section
above.
Page 7 of 12
1. Consult your wireless provider on the important parameters that are necessary to setup the
connection. These include the dial number, user name and password (the latter two may be
blank). For GPRS or EDGE connections the access point name (APN) is also required.
2. Enable the Bluetooth on the Treo and set it to the discoverable mode. To do this go into
Preferences -> Bluetooth and either set the Discoverable option to Yes (for Treo 650) or set
the Visibility option to Visible (for Treo 700p or later).
3. Start the USB Modem application on the Treo, set the Connectivity method to Bluetooth and
enable the modem mode.
4. Go into Mac OS X System Preferences -> Bluetooth and press the Set Up New Device...
button in the Devices tab to start the Bluetooth Setup Assistant. Press the Continue button to
skip the Introduction dialog.
5. The Select Device Type dialog will be displayed. Choose the Mobile phone option and press
the Continue button.
6. The Searching for your mobile phone dialog will be displayed. Wait until your Treo appears
in the Mobile Phones list (under the same name as your HotSync identifier) and press the
Continue button.
7. The Gathering information about your device dialog will be displayed. Wait until the
Continue button becomes available and press it.
8. The Pairing with the mobile phone dialog will be displayed with the passkey code. Enter this
code on the Treo to pair it with Mac.
9. Enable the Access the Internet with your phone's data connection option and press the
Continue button.
10. Fill the Username, Password and GPRS CID String (this is a dial number, use #777 for
CDMA networks and *99***1# for GSM networks) with the correct values. Also select either
the Mobile Stream CDMA option (for CDMA 1xRTT or EvDO networks) or the
Mobile Stream GSM option (for GSM GPRS or EDGE networks) in the Modem Script pulldown
list and press the Continue button.
11. Press the Quit button to close the Bluetooth Setup Assistant and return to the Bluetooth
control panel.
12. Additional setup is necessary for Treo 700p/755p or Treo 680 unless you selected the
Suppress Built-in DUN option on the first launch of USB Modem. Proceed directly to step 13
if you have Treo 650.
1. Select the just added device in the Bluetooth Devices list and press the
Edit Serial Ports... button.
2. Make sure that the entry with the Mobile Stream DUN service is enabled and listed
before the entry with the Dial-up networking service then press the Apply button.
13. Go into Mac OS X System Preferences -> Network, select the Bluetooth item and press the
Configure button.
14. The properties dialog for the Bluetooth connection will be displayed. Press the PPP Options...
button, disable the Send PPP Echo packets and Use TCP header compression options then
Page 8 of 12
press the OK button. Note that with Verizon you may actually need to enable the
Send PPP Echo packets option to prevent disconnecting after a short period of inactivity.
15. Press the Apply Now button and close the Network control panel.
3.5. Upgrading
To uprade USB Modem to a new version just install the new USBModem.prc file on the Treo and copy
new versions of the Mobile Stream CDMA and Mobile Stream GSM files to the
/Library/Modem Scripts folder on your Mac.
3.5.1. Upgrading to version 1.50 or higher
This note is valid only when upgrading from USB Modem version 1.42 or earlier to version 1.50 or
higher. Mac OS X will display a message saying that it can't find the device when you try to connect
for the first time after installing the new version of USB Modem on the Treo. This is a side effect of
the important bug fix and should not be considered an error. To restore the normal operation,
reconfigure the USB Modem network port as described above.
Page 9 of 12
4. Using USB Modem with Linux
4.1. Requirements
Modern Linux distribution with the USB CDC ACM class support in the kernel (either built-in or as
module cdc-acm.ko) is required.
4.2. Installation
Unzip the USB Modem archive anywhere on your Linux computer. Install USBModem.prc in the Treo
RAM (not a card) using a HotSync or by other means.
4.3. Setting up a PPP Connection
1. Obtain the user name, password and dial number from your wireless provider. For GSM
networks the access point name (APN) is also required.
2. Copy either ppp-script-edge-template (for GSM GPRS/EDGE networks) or ppp-script-evdotemplate
(for CDMA 1xRTT or EvDO networks) file from the USB Modem distribution to
/etc/ppp/peers/ppp-script-treo (you may need to create the path manually), replacing the
USERNAME and APN (for GSM only) words with the correct values.
3. Add the user name and password line from the pap-secrets-template to the /etc/ppp/papsecrets
file, replacing the USERNAME and PASSWORD words with the correct values.
4. Test the connection.
See the drivers/linux/mts folder for the complete pppd example scripts tuned up for the MTS GSM
operator.
4.4. Connecting via USB
First of all, configure the Linux PPP connection as described in the Setting up a PPP Connection
section above.
To connect your Treo using a USB cable to the Linux computer, start the USB Modem application on
the Treo, set the Connectivity method to USB and enable the modem mode. Now type in the
command prompt:
bash-2.05# pppd /dev/ttyACM0 call ppp-script-treo
It will print how the connection setup is performed. If it was successful a new network interface will be
created (usually ppp0). The only thing left is to copy the content of /etc/ppp/resolv.conf to system-wide
/etc/resolv.conf for proper name resolution:
bash-2.05# cat /etc/ppp/resolv.conf > /etc/resolv.conf
Note: for some newer Linux distributions (such as Fedora Core 3) do the following instead of the above
step:
bash-2.05# ln -s /var/run/ppp/resolv.conf /etc/resolv.conf
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To disconnect, stop the pppd process like below:
bash-2.05# kill
4.5. Connecting via Bluetooth
Generally a setup consists of two major steps:
1. Configure the RFCOMM channel to Treo and get a device node for it. The exact meaning of
this depends on the Linux Bluetooth stack and distribution.
2. Configure the PPP connection as described above and start just like with the USB case but use
the device node from the first step instead of the /dev/ttyACM0
4.6. Upgrading
To upgrade USB Modem to a new version install the new USBModem.prc file on the Treo and update
the pppd scripts from the new templates.
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5. Troubleshooting
5.1. Cannot Connect via Bluetooth on Treo 700p/755p/Treo 680 or Centro
Try to use the Suppress Built-in DUN option in the USB Modem menu.
5.2. Windows cannot find the USB driver for palm Centro
Make sure to reinstall the USB driver from the USB Modem package.
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USB Modem

USB Modem allows you to use Windows Mobile based devices as a USB/Bluetooth modem for connecting a desktop/notebook computer to the Internet. To surf the Internet from your PC you will need only a USB cable or Bluetooth adapter and a smartphone/communicator with GPRS/EDGE service or CDMA 1x/EvDO data plan. However, for more reliable work with Sprint or Verizon carriers you may need to purchase their tethering plan.

Please note that if USB Modem stops working after you have upgraded to Mac OS 10.5.5, you should try to delete the existing USB Modem-related network port in System Preferences, then create it from scratch as described in the manual.

Features

  • Support for Windows Mobile 5.0, 6.0, 6.1 devices
  • Support for Windows Vista/XP/2000, Mac OS X and Linux operating systems
  • Support for USB, Bluetooth and Infrared (IrCOMM) connectivity

USB Modem User's Guide

Volume discounts

  • 2 - 5 copies : 20% OFF
  • 6 - 10 copies : 30% OFF
  • 11 - 20 copies : 40% OFF
  • 21+ copies : 50% OFF

Frequently asked questions on USB Modem

Please try the demo before purchasing the software to see if it is compatible with your cellular operator environment.

Disclaimer. We will accept no responsibility for the use or misuse of our software, for any damage that may be caused by the software or the software possible lack of suitability. We are not responsible for any charges you may incur from your cellular provider as a result of using USB Modem.